The platform, page by page

1Home page

• Opens with a course search, then the six fields, the courses and the ways to learn.
• Upcoming cohorts show their start date and seats left, worked out on every visit.
• Learner stories come next, then the work gallery with a selection of learners' projects, then the team and the FAQ.
• Each coach in the team section links to their profile, with "All coaches" below it; the footer links the coaches and the gallery too.
• Admins edit every section from homepage management, with no code changes.

Try it: Type “photo” in the search box and press Enter.

2Catalogue and filters

• Filter by field, type, level and price, with a text search.
• Each field adds its own filters once you pick it.
• Filters live in the page link, so a search can be shared as it is.
• Cards show type, price and lessons, plus start date and seats left for cohorts.

Try it: Pick “Level: Beginner” and watch the link change.

3A self-paced course page

• Hours per week, length, lessons, price and refund policy at a glance.
• The curriculum says how lessons open: all from day one, or unit by unit.
• The free lesson is tagged "Free" in the curriculum with a "Watch now" link, and "Watch a free lesson" sits under the enrol button.
• When the course has an open company deal, "Join through your company" takes the company code; the invite link opens it with the code filled in.
• The coach card on the side opens their profile.
• Reviews come from real learners who finished at least half the course.
• Self-paced courses can be refunded within 7 days of payment.

Try it: Open the first lesson in the curriculum: it is a free preview.

4A cohort course page

• Shows the cohort number, start date, apply-by date and seats left.
• Applying is free, you pay only if accepted, and refunds are full before the start.
• “How to apply” lists the steps; a new unit opens every week for the cohort.
• The cohort prize shows when the course has a final project.

Try it: Press “Apply to the cohort” to see that applying asks you to sign in.

5A free lesson, signed out

• A lesson marked “Free preview” plays for anyone, with no account.
• A banner says that enrolling keeps progress and notes and opens the other lessons.
• Other lessons show as locked, with a link to the course page.
• Visitors see the lesson files only; notes and questions are for enrolled learners.

Try it: Click a locked lesson in the curriculum to see where it takes you.

6Coaches

• Each coach shows a photo, a short headline and their number of courses.
• It also counts their learners' pieces in the gallery, if any.
• A coach's page gathers their courses and their learners' work.

Try it: Open one coach's page.

7Academy gallery

• Coaches pick the pieces from cohort work, so the gallery is curated, not every submission.
• Work appears only with its maker's consent, and disappears as soon as they withdraw it.
• Filter by course, then by cohort.

Try it: Pick the car content creation course, then open a piece.

8Certificate verification

• Public: anyone checks a certificate by link or code, with no account.
• It shows only the holder's name, the course and the issue date.
• A revoked certificate shows “Revoked certificate” and its date; it is never deleted.
• “Check another code” verifies a new code on the spot.

Try it: Change one character of the code and press “Verify”.

9Sign in and sign up

• One account for ArabGT and the Academy, with email and password.
• “Demo sign-in” buttons open the platform as learner, instructor, TA or admin in one click.
• Signing in returns you to the page you asked for.
• The sign-up link sits below the form and asks you to accept the terms.

Try it: Press “Learner” under “Demo sign-in”.

1Dashboard

• “Pick up where you left off” comes first, with the minute he stopped at.
• “This week” lists the current unit's lessons, its assignment and the next live session.
• “Next lesson” counts down to when it opens.
• Shows the coach's latest note and progress in each course.

Try it: Press “Continue lesson” to go back to the same minute.

2My learning

• All his courses in one place: cohort courses by cohort number, the rest as self-paced.
• The progress strip has one segment per lesson, so done and left read at a glance.
• A finished course is tagged “Completed” with a “Review course” button.

Try it: Open the completed reels editing course.

3Course home

• Shows overall progress, the next lesson and a link to the cohort schedule.
• Each unit has a meter, and each lesson its state: done, open, or locked with its opening date.
• Course attachments sit on the side; unit attachments sit under that unit's lessons.
• The side also holds course announcements and the teaching team.

Try it: Open the “Reel script template” in unit 2's attachments.

4Lesson player

• The video resumes where the learner stopped.
• “Lesson parts” split the video; clicking one jumps to its moment.
• A new note is tied to the current moment, and its time jumps back to it.
• The lesson bar states its completion rule, e.g. complete when you mark it.

Try it: Click “The three-shot rule” in the lesson parts.

5Lesson attachments

• The “Attachments” tab lists the lesson's files and links, then the unit's.
• The lesson transcript can be downloaded as a text file from the same tab.
• Tabs are links, so a page link can open a given tab directly.

Try it: Open the “Transcript” tab and click any timed line.

6Questions for the coach

• A question goes to the teaching team's inbox and stays tied to the lesson.
• The coach's reply shows under the question, or “Waiting for a reply”.
• A notification arrives with the reply, so there is no need to keep checking.
• Questions about your own work or grades go to the coach; content questions suit GTai.

Try it: Write a question and press “Send to coach”.

7A locked lesson

• Lessons unlock by rule: on a date, a set time after enrolling, or after the previous lesson.
• The lock says why the lesson is locked and when it opens, in the cohort's time zone.
• Locked lessons stay visible in the curriculum, so learners know what is coming.
• GTai does not know a lesson's content before it opens.

Try it: Press “Back to your current lesson”.

8The GTai assistant

• GTai answers from this course's content only, and politely declines anything outside it.
• Answers carry “Watch from” links to the moment in the video.
• GTai never writes the assignment for the learner and gives no official grades.
• Suggestions to start: a summary, a simpler explanation, an example, a practice quiz.

Try it: Press “Summarize this lesson”.

9GTai history

• Every GTai conversation is kept, with the course and lesson it started in.
• Each shows the last answer, when it was, and the message count.
• Any conversation can be opened and continued.

Try it: Open the “three-shot rule” conversation.

10My assignments

• Grouped into To submit, Waiting for feedback and Done.
• Time left shows, turns amber three days out, and late work is marked “Late”.
• An assignment appears once its unit opens, with the learner's own cohort date.
• Work sent back carries a “Resubmission requested” tag.

Try it: Open “The reel script”.

11Submitting, with a GTai check

• Steps show the path: answer, GTai check, send, coach feedback.
• The brief, the rubric and the attempts left show before you write.
• GTai compares the answer with the rubric and suggests fixes, with no grade and no ghost-writing.
• Publishing consent is optional; it only matters if the work is featured.

Try it: Write a few lines and press “Check with GTai”.

12Coach feedback and resubmission

• Feedback shows once the coach releases it: a score out of 10, per-criterion scores and a comment.
• Accepted work closes; a requested resubmission opens “Send a new version”, past any attempt cap.
• Every version is kept with its feedback, and any earlier one can be shown.

Try it: Scroll to “Your versions” and show version 1.

13My schedule

• Each cohort has its own schedule; learners see their cohort's dates, not another's.
• Lectures, deadlines and live sessions together, in the cohort's time zone.
• A postponement moves later dates too, shows “Postponed” with the old date struck out, and notifies.
• “Add to my calendar” downloads an .ics file for Google, Apple or Outlook.

Try it: Switch the calendar to the week view.

14Notifications

• Each notice has a kind: review, deadline, reply, new lesson, schedule change and more.
• Clicking a notice opens its place in the platform and marks it read.
• Unread ones carry a dot; mark them one by one or all at once.
• In-app notices always arrive; email follows the learner's settings.

Try it: Click the schedule change notice.

15Checkout

• Pay in full or in parts, with the date of each part.
• Offers and coupons don't stack: the larger discount wins, and the page says so.
• The order summary states the refund window before you pay.
• Payment is a test; card details are never stored.

Try it: Choose “3 parts” and look at the dates.

16Welcome after payment

• Confirms the enrolment and the invoice number.
• GTai asks two questions: the learner's goal and level.
• GTai lays out a week from the course's own lessons, day by day, without changing the coach's order: it decides how many lessons each day holds, where a practice day goes, when the assignment starts, and why each step matters for the learner's goal.
• With AI off, rules build the plan: beginners go slower with a practice day, people in the field go faster and start the assignment sooner. The plan is saved once.
• The learner can skip and go straight to the course.

Try it: Pick a goal and a level, then press “Plan my week”.

17My purchases

• Every order with its invoice number, amount and status.
• The “Refund” column says until when a refund can be asked, or that it has closed.
• The header shows the number of orders and the total paid.

Try it: Open the car content creation invoice.

18Invoice and refund request

• The invoice is ready to print or save as PDF.
• Refunds are open 7 days from payment and, for cohorts, only before the start.
• The team reviews each refund request and replies; its status shows here.

Try it: Press print to see the invoice copy.

19Applying to a cohort

• The application saves itself as a draft while you type, to finish later.
• It asks for up to 5 photos of your work, at any level.
• The side sums up start, length, price and seats, then what happens next.
• Applying is free; you pay after acceptance and follow the status on its own page.

Try it: Type a line under “Why do you want to join” and watch “Saved automatically”.

20My certificates

• A certificate is issued automatically once the course requirements are met.
• One certificate per learner per course, with a code that never changes.
• Each certificate carries a QR code beside the seal: scanning it opens this certificate's public verify page.
• “On the way to a certificate” shows progress against what ongoing courses require.

Try it: Press “View and download” on the reels editing certificate.

21The certificate and sharing it

• The full certificate shows; “Download PDF” saves it via the print dialog.
• The Share menu posts to LinkedIn, X, Facebook or WhatsApp, or copies the verify link.
• The verify link opens a public page that proves the certificate is genuine.

Try it: Press “Copy verification link” and open it in a private window.

22The ArabGT opportunity

• Each cohort, the team picks its best learners to work with; the card describes the offer and how many are picked.
• The status sits inside the same card: Nominated, Shortlisted, Selected, plus the next step.
• Each criterion shows where the learner stands, with no numeric ranking.
• The final pick is made by the coach and the academy team.

23My work

• Everything the learner submitted, with the score and the coach's comment.
• Picked pieces carry “In the gallery” and a link to it.
• The learner controls consent; withdrawing it hides their work from the gallery at once.

Try it: Press “Withdraw consent”, then “Allow showing”.

24My profile

• Shows name, country and join date, and an “ArabGT nominee” badge when nominated.
• Gathers reviewed work and certificates, each with its code and a public verify link.

25Settings

• Sections: profile, language and theme, notifications, password, privacy and emails.
• A side index jumps to any section.
• A profile photo uploads as soon as you pick it, with no save button.
• The learner picks which notices also come by email, and sees the emails sent to them.

Try it: Click “Privacy” in the side index.

26Account overview

• Quick numbers: courses and completed, certificates, unread notices and total purchases.
• Links to purchases, settings, notifications, certificates, work and the opportunity.
• Recent orders sit at the bottom.

1Overview

• The page follows permissions: no sales numbers for an instructor, and "My cohorts" appears because they teach.
• "Needs attention" gathers what waits for them: lectures to film, overdue grading, unanswered questions and learners at risk.
• Each cohort shows progress, submission rate, how many are at risk, and the next lesson to unlock.
• "Reviews waiting for your approval" lists the TA's reviews; learners see them only after you approve.

Try it: Press "Start grading" to open the oldest submission in the queue.

2My courses

• Only the courses they coach or teach a cohort of appear; the scope comes from their teaching, not a manual setting.
• There is no "New course" button; creating courses belongs to admin staff.
• Search and filter by status, type and category, then open a course to edit its content.

3The course page

• The course is split into tabs: details, custom fields, curriculum, assignments, pricing, team and certificate.
• "Course page link" previews the address as you type, and it stays the same if the title changes.
• Course settings and publishing are saved by admin staff; the instructor works in the curriculum, assignments and lesson tools.
• The "Publish checklist" card shows what is missing, and each missing item links to where it is fixed.

Try it: Open the Curriculum tab to see the units and lessons.

4Curriculum builder

• Order units and lessons by drag and drop or the move buttons; the whole order is saved at once.
• "Add lesson" asks for the type first, from eleven kinds, each with a one-line hint.
• A lesson's kind is fixed once created; to change it, delete the draft and add a new one.
• "Missing content" flags incomplete lessons; attachments can be added to the course and to each unit.

Try it: Press "+ Add lesson" in any unit to see the lesson kinds.

5Lesson editor

• The editor follows the lesson kind: for video, a YouTube link in any form and chapters as minutes:seconds.
• "Rules" set when the lesson opens and how it completes; only the rules this kind can meet are offered.
• A lesson is published only once its content is complete, and only drafts can be deleted.
• The lesson has its own attachments, and "Preview as learner" shows it as a learner sees it.

6Lesson tools

• The lesson is transcribed once and the text is saved; the assistant, questions and chapters all use it.
• Upload the video, an SRT or VTT caption file, or edit the text by hand.
• For a YouTube video, the transcript is not pulled in automatically yet: YouTube blocks it without the channel owner's sign-in. Download the caption file from YouTube Studio and upload it here.
• Pulling it in automatically is planned: by connecting the ArabGT channel account once, or from the protected video hosting at launch.
• Chapters, summary and self-check questions are suggested from the text; learners see only what you approve.
• "Lesson readiness" shows what is done: video, transcript, summary, questions and publishing.

Try it: Press "Show the full text" to read the saved transcript.

7Preview as learner

• Shows the course home as a learner who just enrolled sees it, with zero progress and locked lessons.
• Drafts are listed for staff only, and a locked lesson still opens, with the lock reason above it.
• The banner at the top takes you back to the curriculum without leaving /admin.

8An assignment and its rubric

• Each assignment has one answer type, a bilingual brief, a due date, a pass mark and resubmission rules.
• Each criterion is scored out of 10, and the weights add up to 100%.
• After the first review, criteria, weights and answer type freeze so earlier grades don't shift; wording stays editable.
• The assignment's AI switches turn the GTai pre-check and the grading draft on or off.

9Question bank

• The course's questions in one place, filtered by topic, type, level and status.
• Quizzes and exams draw their questions from the bank, and use approved questions only.
• The "AI question drafts" card writes from one lesson's text or from a whole unit.
• The drafts banner says how many wait for review and opens the review screen.

Try it: Press "Review drafts".

10Review question drafts

• Every draft on one screen with its answer shown, grouped by course and the lesson it came from.
• Each draft has Approve, Edit (which returns you here) or Reject (which removes the draft).
• AI drafts are only drafts; no learner sees a question until a person approves it.
• "Approve all" approves everything shown, once you have read it.

11Quiz settings

• A quiz or exam lesson sets its questions and settings in the "Questions and settings" card.
• Questions come as a fixed list or a random draw from the bank's approved questions, by topic and level.
• Set the time limit, attempts, pass mark and when answers are revealed; the quiz can't be published before its settings are saved.
• Essay and file questions go to the grading queue to be marked by hand.

12Cohorts

• Only the cohorts the instructor teaches appear, with start date, seats, TA and status.
• Creating a new cohort belongs to admin staff.
• Open a cohort to see its schedule, learners and change log.

13A cohort's schedule

• Each cohort owns its schedule, so one cohort never follows another cohort's dates.
• The calendar shows month, week or list; a postponed item keeps its original date beside it.
• A lecture with no content is marked "to be filmed" and opens the lesson editor.
• Postponing and moving learners are saved by admin staff; the instructor extends one learner's deadline from the Learners tab.

Try it: Open the Change log to see the postponement and its reason.

14To be filmed

• Scheduled lectures whose content is not uploaded or published yet, soonest first.
• Lectures past their date come first, marked "Overdue".
• Cohort lectures are often filmed while the cohort runs, which is why drafts never block publishing.

15Live sessions

• Upcoming and past cohort sessions, with the meeting link, attendance rate and recording.
• A new session is added to the cohort's schedule and learners are notified.
• After a session, mark attendance and add the recording link.
• Dates change from the cohort schedule, so the change is logged and learners are notified.

16Grading queue

• Every submission in one place, split into To grade, Awaiting approval, Resubmission requested and Done.
• "Draft ready" means a grading draft was prepared in the background after the submission.
• Each submission has a grader: the cohort's TA by default, then the instructor, then the course coach.
• The "Quiz answers" tab holds essay and file answers from quizzes in the same queue.

Try it: Open a submission marked "Draft ready".

17Grading a submission

• The learner's answer, its versions, the video's technical check, and whether they checked it with GTai first.
• The grading draft suggests scores and a note per criterion; "Use the draft in the form" only fills the form.
• The draft is staff-only; nothing reaches the learner until a person reviews and sends it.
• The weighted score updates live, and the outcome is suggested from the pass mark: accepted or resubmit.

18Approving a TA's review

• A TA's review waits for the instructor's approval; the learner neither sees it nor is notified before then.
• The instructor can change scores and feedback before "Approve and send".
• Once sent, the record shows who graded it and who approved it.

19Questions inbox

• Learner questions from your courses' lessons, with the lesson and the video minute they asked at.
• Tabs: Waiting, Assigned to me, Answered and Hidden.
• Assign a question to a colleague, reply to it, or hide it if it doesn't belong.

Try it: Write a short reply to the oldest question and press "Send reply".

20Learners at risk

• Only learners in your courses and cohorts appear here.
• Three reasons to follow up: inactive for some days, behind the schedule, or a missed assignment.
• Filter by how long they've been inactive, and open a profile for the details.

21A learner's profile

• Progress by module, assignments and grades with a link to grading, and lesson questions.
• The instructor sees only the courses in their scope, and no payments.
• The instructor can nominate the learner to the talent team with a short note.
• Account actions such as manual enrolment and revoking access belong to support and admin staff.

22Certificates

• A certificate is issued automatically once the learner completes the required share of lessons.
• One certificate per learner and course; a revoked one stays on record and verifies as "revoked".
• Manual issuing and revoking need publish permission on courses, held by staff such as the content manager.
• "Templates" set the certificate's design and text in both languages; each course picks its template.

23The ArabGT opportunity

• The system suggests a ranking from the chosen criteria, such as grades, deadlines and attendance.
• The cohort's own instructor makes the final pick, up to the cohort's number of places.
• Learners never see this ranking or their score; only the learner picked is notified.

Try it: Press "Pick" beside a suggested learner and add a note for the team.

24Gallery

• The latest reviewed version of each assignment, best first.
• A piece shows in the public gallery only if its maker consented.
• Picking and ordering work belongs to admin talent staff; the instructor sees their learners' work.

1The TA's overview

• Only the two cohorts they assist appear, with progress, submissions and learners at risk.
• The side menu is shorter: no courses, question bank or applications.
• Grading, questions and follow-up are the daily work.

2Reviews awaiting approval

• The TA sees their cohorts' submissions, plus any explicitly assigned to them.
• A TA's review is not published directly; it waits here until the instructor approves it.
• The review can still be edited until it is approved.

3Grading without final release

• The same grading tools: rubric, draft and feedback for the learner.
• The button is "Send for approval" instead of "Send to the learner".
• Quiz essay answers graded by a TA count immediately.

Try it: Press "Use the draft in the form", then check the scores before sending.

4Extending a learner's deadline

• The TA opens their cohorts and sees each learner's progress and extensions.
• An extension is a date for one learner, and applies when it is after the cohort's date.
• Moving a learner to another cohort and postponing dates belong to admin staff.

5Cohort questions

• Questions from their own cohorts' learners only, from the course's lessons.
• The TA replies, assigns the question to the instructor, or hides it.
• "Assigned to me" collects what was handed to them.

6Following up learners

• Learners who are inactive, behind or missed an assignment, in their cohorts only.
• The profile is read-only for a TA: progress, grades and questions, with no account actions.

1New course

• A new course starts as a draft, so learners can't see it until it is published.
• "Course page link" is optional: left empty, it is made from the English title, and the full address previews live.
• "Capstone project" makes the last assignment a final project that counts toward picking the top learners.
• "Certificate" issues a verifiable certificate automatically once the required share of lessons is done.

Try it: Type an English title and watch the link change below it.

2Course status and the publish checklist

• The content manager saves the course settings: details, pricing, team and certificate.
• The "Publish checklist" checks required fields, at least one unit and published lesson, and every published lesson complete.
• Draft lessons are counted and listed, but never block publishing.
• "Publish course" puts it in the catalog; "Unpublish" takes it out.

3All cohorts

• The content manager sees every course's cohorts, with instructor, TA, seats and apply-by date.
• "New cohort" sets the start, length, seats, lesson unlock day and the cohort's time zone.
• The cohort price and waitlist are set in the cohort's Details tab.

4Postponing a date

• Pick any upcoming lecture, deadline or live session, then choose the new date.
• The preview lists everything that moves: later items if you choose, and the unit's assignment always.
• If the schedule runs past the cohort's end, the cohort is extended automatically.
• Confirming notifies every learner in the cohort, and the change and its reason are logged.

Try it: Choose a date two days later and check the preview before confirming.

5Waitlist

• The drone cohort is full, with three applicants on the waitlist.
• The waitlist is the applications marked waitlisted, in the order they were added.
• When a seat frees up, "Give a seat" accepts the first in line, who then pays from their application page.
• The seat is not held while they pay.

6Deciding an application

• The applicant's answers and work, and whether they agreed to their work being published.
• The decision: accept, waitlist, scholarship or reject, and the learner is notified each time.
• An accepted learner pays from their application page; a scholarship enrols them at once.
• When the cohort is full, the application can't be accepted; waitlist it or add seats.

Try it: Open Applications and filter by "To review".

1Overview

• It opens with Needs action: applications to review, cohorts filling up, failed payments. Each item links straight to its page.
• Today shows sales, new enrolments and active learners in your scope.
• The page adapts to permissions: without sales access, the sales figure and chart are simply not there.
• Unscoped staff also see academy-wide recent activity and cohorts starting soon, with seats taken.

Try it: Click 90 days under Trends to see sales and enrolments over a longer period.

2Users

• One list for every account: learners, instructors and staff, newest first.
• Search by name or email, filter by role, or show disabled accounts only.
• Each account shows its role by name from Roles & permissions, so custom roles appear here too.

Try it: Pick Staff in the role filter to see team accounts only.

3User page

• Rana is a content manager scoped to one course. Scope sets which courses and cohorts she sees on every page.
• An empty scope means every course. Lists, details and pickers follow it, and actions check it again.
• Nobody changes their own role, disables their own account, or gives a role with permissions they lack.
• Create new password stops the old one at once; the temporary one is shown only once.

Try it: Open the Role menu and see which roles you can assign.

4New user

• Name, email and role only. Learner comes first, as the usual case.
• The role list shows only the roles you may hand out.
• A temporary password is created and shown once. Copy it and send it to the user.

5Roles & permissions

• Roles are data, not code. Team roles lists each role, where it works and how many hold it.
• Locked built-in roles, such as super admin and instructor, re-sync from code whenever the data loads.
• Learner accounts sit apart in their own card: the learner role needs no permissions, so there is nothing to manage.
• Add role builds a custom team role from sections and actions.

Try it: Click Add role to see the empty permission matrix.

6Role editor

• One matrix: sections in rows, actions in columns: view, create, edit, publish, delete.
• Every page and server action checks the permission. Hiding a button is not the protection.
• You cannot grant or remove a permission you don't hold. Every admin role gets the overview automatically.
• A role assigned to users cannot be deleted, and locked roles are view only.

7Settings

• Categories group the courses. Each has an Arabic and English name and a count of custom fields.
• A category used by courses cannot be removed; it shows how many courses use it instead.
• Terms and refunds sets the terms text, the refund period in days and the support email, shown at checkout.

Try it: Click Manage category next to Content creation.

8A category and its custom fields

• Custom fields appear in the Custom fields tab of every course in this category.
• Ten types, from short text to image and link. Each field can be required, on the course page, or a catalogue filter.
• A field's key is fixed once added, and a field with values cannot change type.
• Deleting a field removes its values for good, and warns you how many courses are affected.

9Homepage

• The public page's sections are data, so a new section slots into the list without touching the page.
• Reorder or hide sections. The hero stays at the top and the footer at the bottom.
• The “Not shown: no content” badge flags an empty section visitors won't see.
• What you save goes into a draft. Publishing needs its own permission, and changes can be discarded.

Try it: Click Edit next to Hero.

10Editing a part: Hero

• Each part has an editor built from its schema: Arabic and English fields, and image pickers with previews.
• The hero sets both headline lines, the intro line, the photo and the search box text.
• Invalid input keeps the form and marks the fields to fix.

11Draft preview

• The public page as it will look once published, rendered from the draft.
• The top bar says whether unpublished changes exist, with a link to the other language.
• Visitors see nothing of the draft until someone with the right clicks Publish changes.

12AI centre

• One switch per feature for the whole platform: the assistant, pre-submission review, question and grading drafts, and more.
• "First-week plan" is a learner feature: after buying, GTai lays out the course's first lessons day by day for the learner's goal and level, without changing the coach's order. Switched off, rules build the plan.
• Every feature goes through one gateway that applies the switches and logs each model call.
• With no API key a banner shows, the platform still works, and each AI feature says it's unavailable.
• The assistant's fixed limits always apply: it answers from course content only and never grades.

Try it: Switch the assistant name between GTai and Milla, then save.

13AI in one course

• Any feature can be switched off for one course. Here course description drafts are off for Mechanics for beginners.
• A feature can't be on for a course while it's off for the whole platform.
• Course instructions set the assistant's tone and what to avoid. Learners never see them.
• What the assistant reads counts the published lessons, transcripts and files it answers from.

14Usage and cost

• Every request is recorded: calls, failures, input and output tokens, and cache reads.
• The cost is an estimate at the list prices shown below, not an invoice.
• Broken down by feature, by course and per day, over 7, 30 or 90 days.

15Assistant log: one conversation

• The assistant log gathers learners' conversations to review answer quality, filtered by course or flagged replies.
• Each reply shows its source: AI answer, from the transcript, or out of scope.
• Here a learner asked about a camera price; the reply is flagged, with who flagged it and when.

Try it: Click Flag for review on another reply.

16Announcements

• Each announcement goes to everyone, a course or a cohort, with how many it reached, who posted it and when.
• Filter by audience or course. Editing the text later sends no new notification.
• Deleting removes it from course pages; notifications already sent stay.

17New announcement

• Every active learner in the audience gets it: an in-app notification and a logged email through the Announcement template.
• Choose the audience and the form shows how many learners it will reach before you post.
• The Arabic title and text are required; English is optional.

18Notification templates

• Six templates drive the real notices and emails: welcome, reminder, postponement, submission accepted, certificate, announcement.
• Send reminders for the next 24 hours reminds cohorts of what's coming, never sending the same one twice.
• No real email is sent in this prototype; each one is recorded in the email log.

Try it: Click Edit next to Welcome.

19Editing a template

• The in-app text, email subject and email body, in Arabic and English, with a live preview.
• Click a variable, such as the learner's name, to insert it. Unknown variables are refused on save.
• Switching a template off stops both the notice and the email for that event.
• Send a test to me sends the saved version to you; Reset to default restores the original wording.

20Email log

• Every logged email: date, recipient, template and subject.
• Search by recipient name or email, or filter by template.
• An email isn't logged when the learner switched that kind of email off.

21Orders

• Each order with its invoice number, learner, purchase, amount and status: paid, refunded or failed.
• Paid, refunded and net at the top follow the search and filters.
• Orders with a refund request carry a tag; tabs lead to coupons, bundles, offers and company seats.

Try it: Search for an invoice number such as AGT-2026-00075.

22Order details

• The order lines, price, discount and the coupon or offer applied, then the total.
• A refund request from the learner: approve and refund, or decline with a reason the learner sees.
• A refund returns the full amount and notifies the learner, and can also remove their course access.
• The refund window shows its end date, taken from the refund period in Settings.

23Invoice

• A printable invoice for every completed order, here for a two-course bundle.
• Invoice numbers run in order of payment date.
• Payments are test payments; the invoice is not a tax document, and shows the support email.

24Refund requests

• Requests learners sent within the refund window, oldest first.
• The learner's reason shows in the list; open the order from there to decide.
• The pending count shows on the tab across every Sales page.

25Coupons and offers

• Discount codes, percent or fixed, for one course or all, with a usage limit and an end date.
• A coupon used in orders can't be deleted or recoded; pause it instead.
• Offers, in the next tab, apply a dated discount automatically. Discounts don't stack: the larger one wins.

26Bundles

• Prices are per course; a bundle sells several courses together for one price below their total.
• A bundle holds published self-paced courses with a price, two at least.
• Each bundle shows its saving, sales count and whether it's published.

27Company seats

• A company buys seats; its staff join with the company code on the course page.
• The join code is created on save, with the list of people who joined below it.
• The invite link opens the course page with the code filled in; an employee signs in or signs up and comes straight back. It works for any course, not only invite-only ones.
• "Add employees by email": one person per line, the name optional. Existing learners are enrolled at once; new emails get an account with a one-time password shown once. Staff accounts are never enrolled through a deal.
• Seats can't drop below those who joined, and a deal with members can't be deleted.

28Revenue reports

• Net revenue, paid, refunded, orders and average order, for 30 days, 90 days, 12 months or all time.
• Monthly revenue, then the split by course and by country.
• Company deals are shown apart from card sales.

Try it: Click Export CSV to download the chosen period.

29Learning reports

• Enrolments, active learners, completion, average grade, certificates and grading turnaround.
• A table by course and one by cohort, with the learners at risk in each.
• Figures follow your scope. Revenue lives in Sales reports, for those allowed to see it.

Try it: Choose a course and Last 12 months, then click Export CSV.

30Audit log

• Every admin write is recorded automatically: who did it, in which section, with which permission, and when.
• Each entry lists the records changed, added, edited or removed, and how many learners were notified.
• Filter by person, section or date range.

Try it: Pick Rana Khalil under Person to see only her changes.

1Support's overview

• The same page with less in it: no sales figure and no sales chart.
• Needs action shows support's work: applications to review, accepted but unpaid, unanswered questions, learners at risk.
• The side menu lists only the sections the role allows, with no Sales, Settings or Roles.

2Users

• Support sees and searches every account, to find the learner asking for help quickly.
• Creating accounts is not a support permission; the page refuses it even when opened directly.

Try it: Type Yousef in the search and open his account.

3Helping a learner

• The learner's enrolments, progress in each course and payments on one page.
• Support can fix the name, disable or enable the account, and create a new temporary password.
• In the Role menu, roles with permissions support lacks are disabled, so there's no escalation.

4Announcements, view only

• Support sees what learners were told, so answers match the announcement.
• There's no New announcement button: the role can only view Communication.

5A template, view only

• Support reads the welcome message exactly as learners get it, in Arabic and English.
• The form is view only: editing and test sends are for those with edit rights.

1The accountant's overview

• Today's and this month's sales at the top, and a sales chart under Trends.
• Needs action shows payments not completed, with a link to Sales.
• No grading or application items, because the role doesn't hold them.
• Opening a link outside the role, such as the gallery, brings them back here. The server checks every page and action, not just hidden links.

Try it: Open /admin/gallery with this account and see where you land.

2Deciding a refund request

• The accountant can view and edit Sales: they approve a refund or decline it with a reason.
• The refund reason is picked from a list, with an internal note when needed.
• Every refund is recorded in the audit log under the accountant's name.

Try it: Click Approve and refund to see the order turn Refunded.

3Coupons without create

• No Add coupon button: creating and deleting are separate permissions the accountant doesn't hold.
• They can edit or pause an existing coupon, since edit is theirs.

4A user, view only

• The accountant sees a learner's payments and enrolments to match them with orders.
• The account form is disabled with “You can view only”, and the sign-in and password cards are hidden.